When something goes wrong, instead of asking the perpetrator - What did YOU do?

Ask - What happened?

Changes the accusatory tone to fact seeking.

There are no rules for success, only guidelines.

Looking for disconfirming evidence is easy.

Accepting and assimilating is hard.

cynicism != coolness

Positioning Platform Engineering teams as enablers instead of doers is critical for running effective Platform Engineering teams.

https://abhyrama.com/2020/01/25/enablers-not-doers/